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Terms & Conditions

WHEN ORDERING

Minimum order per shipping point: $350 for new orders; $150 for re-orders. All items must be ordered according to the minimum order quantities specified in the catalog. Purchase order must be signed by an authorized buyer. All orders are subject to acceptance by Shelley Kyle Inc. All sales are final. Backorders will be shipped without notification if within 90 days of original ship date.

PRICING

All prices are subject to change without notice. Wholesale prices in this catalog apply to stocking retailers only. Items are billed at prices in effect at the time of shipment.

PAYMENT

Opening orders must be prepaid. We accept Mastercard, Visa and American Express. Net 30 terms may be available on re-orders and upon approval of credit application.

SHIPPING

FOB point is Shelley Kyle Inc. 468 Armour Dr. Atlanta. Ga. 30324 Unless special routing instructions are specified, Shelley Kyle Inc. will ship at its own discretion.

LATE PAYMENT

Late charges of 1.5% per month (18% annual) will be applied to all past due accounts. Late payments may cause delayed shipments of future orders. Collection costs and legal fees will be at customers’ expense. All delinquent accounts will be submitted to Dun & Bradstreet, GAIN and other credit bureaus.

RETURNS / CLAIMS

Claims must be made in writing within 7 days of receipt of merchandise. Claims must be mailed or emailed to Shelley Kyle Inc. (not to your sales rep). Invoice number and date must be specified. Merchandise refused or returned it subject to a 20% restocking fee plus shipping charges. All returns require prior approval from Shelley Kyle Inc. (not your sales rep). Return Authorization numbers (RA#) issued by Shelley Kyle Incorporated must be listed on all documents. Actions such as unauthorized or unjustified returns or merchandise destruction will forfeit a claim. Price tagged or shopworn merchandise may not be returned. andaracollection.com

CONTACT FOR CUSTOMER SERVICE:

Barbara Singley (404) 815-8710
Barbara@shelleykyle.com

SALES SUPPORT, CONTACT:
sales@shelleykyle.com

Call Us Toll Free: 404-815-8710 Mon. - Fri. 9:00AM - 5:00PM EST